Shipping policy

Effective Date: January 1, 2023

At Dimelo 2Live LLC, we prioritize reliable and efficient shipping to ensure your orders arrive safely and on time. Below are the details of our shipping policy:

1. Shipping Methods

  • All orders are shipped exclusively through UPS.

  • A tracking number will be provided to the customer via email once the order has been shipped. This allows you to monitor your package’s status and delivery progress.

2. Returns and Return Shipping

  • Items that require a return must include a return label provided by Customer or Dimelo 2Live LLC.

  • Return shipments will be processed through USPS.

  • Customers are responsible for ensuring the returned item is properly packaged and shipped according to the instructions provided.

3. Shipping Times

  • Estimated delivery times may vary based on the destination and order volume. Tracking updates will provide the most accurate delivery timeline.

4. Delivery Delays

  • Dimelo 2Live LLC is not responsible for delays caused by factors beyond our control, including but not limited to natural disasters, severe weather conditions, carrier delays, holidays, or other unforeseen events.

  • We will provide updates and support to assist customers in tracking their packages during such events.

5. Address Accuracy

  • Customers are responsible for providing accurate shipping information at the time of purchase. Dimelo 2Live LLC is not liable for lost packages due to incorrect addresses.

6. Contact Us

For questions or concerns about shipping, please contact us at:

Dimelo 2Live LLC
Email: sales@dimelo2live.com
Address: 4485 SW 67th Terrace, Davie, FL 33314

We strive to provide a smooth and reliable shipping experience for all our customers.